Shipping policy

Shipping Policy

Processing Times
All orders are processed within 2–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and the shipping method selected.

  • Standard Shipping (3–7 business days)

  • Expedited Shipping (2–3 business days)

  • Overnight Shipping (1–2 business days)

Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for tracking information to become available.

Shipping Restrictions
We currently ship only within the United States. (Optional: We do not ship to P.O. boxes or APO/FPO addresses.)

Delays
Please note that delivery times are estimates and may be subject to delays outside our control (such as carrier delays, severe weather, or holiday surges).

Lost or Damaged Packages
Peony Celeste is not responsible for packages lost or damaged in transit. If your package is lost or arrives damaged, please contact the carrier directly. For product issues, see our Returns & Refunds Policy